NOTICE
If you are flying internationally, we recommend leaving at least 1.5 hours from your flight arrival to LINQ shuttle pickup time to allow reasonable time for customs and baggage claim.
Services
Trip and Modification Information
Learn more about shuttle pricing, modifications & cancellations, schedule, and our stops below.
Price
Each ticket includes 1 (one) personal item, 1 (one) carry-on, and 1 (one) check-in luggage. Read More on Our Luggage Policy Page. Extra bag fee is $15.
Note: As of now, each ticket has a $4.13 surcharge to help us to balance the extended fuel charges in CA.
- One-way fare
- Round-trip fare
- Child fare
- Round-trip child fare
Modify your booking
Prior to your departure time, all tickets may be modified up to 48 hours before the trip to another scheduled trip provided there are seats available. Modifications can be made here or by clicking on the link in your confirmation email that will take you to the modification page.
NOTICE
If you have any issues with the modification link in your email please contact us at: [email protected], with the screenshot of your issue so we can try to fix the error on our end and assist you with ticket change.
Cancel your booking
Life happens, and plans change! If you need to cancel your reservation, you can contact us directly via email or phone. Reservations canceled at least 48 hours prior to departure will be given an 85% refund (the 15% going towards a credit card, cancellation, and Adam’s & Zuza’s headache fees). Cancelations within 48 hours of departure time are not possible and the fare will be forfeited. No-shows are also not refundable or transferable.
If you need to cancel a reservation with LAX Linq, please contact our team at [email protected] or call our customer service line/ WhatsApp at (323) 776-5467.
We recommend at least 1.5 hours from the airplane arrival time for the LINQ shuttle departure to allow sufficient time to board the shuttle. If a passenger doesn't leave enough time from the airplane arrival to the shuttle departure, it is the passenger's responsibility to manage to get to the shuttle on time.
The “no-show policy" applies - if you do not board your shuttle, your entire reservation from that point will be canceled and no refund will apply. Subject to applicable cancellation policies, all fares are non-refundable and non-changeable after departure. Passengers who “no show” or do not cancel prior to departure forfeit the entire value of their “no show” segment. This policy applies to tickets paid in USD.
We recommend at least 1.5 hours from the airplane arrival time for the LINQ shuttle departure to allow sufficient time to board the shuttle. If a passenger doesn't leave enough time from the airplane arrival to the shuttle departure, it is the passenger's responsibility to manage to get to the shuttle on time.
The “no-show policy" applies - if you do not board your shuttle, your entire reservation from that point will be canceled and no refund will apply. Subject to applicable cancellation policies, all fares are non-refundable and non-changeable after departure. Passengers who “no show” or do not cancel prior to departure forfeit the entire value of their “no show” segment. This policy applies to tickets paid in USD.
Flight Delays etc.
We recommned booking shuttle trip departuring minimun 1.5 hours after your flight arrival. If your flight is delayed by more than 15 minutes or canceled causing you to miss the Linq shuttle, you may reach out to us at [email protected] or call/WhatsApp at +1 (323) 776-5467 to reschedule or receive a travel voucher.
Please, reach out to us via email, text, or WhatsApp to let us know about the delay before your airplane takes off. As soon as you find out that there is a delay, it is time to react and contact our service so we can accomodate the changes.
The earlier you will let us know about the delay the better chance that we will have availability on the next shuttle to offer you a seat. Additionally it will give us a chance to try to resell your previous ticket to avoid driving with an empty seat (thus helping us to regain some of the money to cover trip expenses).
Pick-Up/ Drop Off Locations
- San Diego Old Town
- Sorrento Valley/ Del Mar
- Oceanside Downtown
- LAX Airport Pick-up
NOTICE
For dropped off at LAX please let us know which Terminal you need to be dropped off at and we will do so. However, we always stop at the International Terminal as it is the most common destination for our travelers.
Shuttle Schedule
This shuttle schedule is valid till the end of May 2025. In the summer time we are adding even more trips, see the schedule for June-August 2025 here.
| San Diego Old Town | Sorrento Valley | Oceanside | LAX | |
|---|---|---|---|---|
| Everyday but WED | 6:00 AM | 6:20 AM | 6:45 AM | 8:25 AM |
| Everyday | 8:00 AM | 8:25 AM | 9:00 AM | 10:40 AM |
| Everyday | 10:15 AM | 10:40 AM | 11:10 PM | 12:50 PM |
| Everyday | 12:15 PM | 12:40 PM | 1:10 PM | 2:45 PM |
| Everyday | 2:15 PM | 2:40 PM | 3:20 PM | 5:00 PM |
| SUN, MON, TUE, WED | 4:00 PM | 4:30 PM | 5:05 PM | 7:00 PM |
| THU, FR | 4:00 PM | 4:30 PM | 5:20 PM | 7:10 PM |
| LAX | Oceanside | Sorrento Valley | Old Town | |
| Everyday but WED | 10:15 AM | 11:55 AM | 12:15 PM | 12:40 PM |
| Everyday | 12:30 PM | 2:10 PM | 2:35 PM | 3:10 PM |
| Everyday | 2:30 PM | 4:25 PM | 4:45 PM | 5:15 PM |
| Everyday | 4:45 PM | 6:45 PM | 7:05 PM | 7:30 PM |
| Everyday | 6:45 PM | 8:20 PM | 8:45 PM | 9:05 PM |
| SUN, MON, TUE, WED | 8:30 PM | 10:05 PM | 10:30 PM | 10:50 PM |
| FR | 8:45 PM | 10:20 PM | 10:45 PM | 11:05 PM |
Linq Shuttle schedule is based on our everyday experience, and average commute time. However, Southern California traffic and unforeseen circumstances can affect the commute time, so we ask that everyone plan accordingly when purchasing their tickets.
Bags & Special Requests
Learn more about LINQ luggage policy and extras such as: strollers, surfboards, etc.
Bag/ Luggage Policy
Each ticket includes one (1) person item, one (1) carry-on, and one (1) check-in luggage. The extra bag fee is $15 per bag, and it can be added during booking.
You can add up to three (3) check-in luggage during the booking process. If you need to bring more than 3 check-in suitcases per person please contact us.
If you need to add an extra bag, after you already purchased a ticket, please reach out to us at [email protected] and/ or call +1 (323)776-5467. Please, let us know as soon as possible reservation to ensure enough room on the van for all the luggage, as the van is being assigned based on the number of suitcases.
If you plan to travel with oversized or overweight pieces of baggage, please contact us to ensure we have enough space on your desired shuttle. This may include items such as surfboards, golf clubs, skis, instruments, and other oversized items. Fees apply for all oversized or overweight pieces of baggage or excess luggage and are subject to availability. Anything over 50 lbs (22kg) would be subject to an overweight charge of $15.
Luggage Terms & Conditions
Each passenger is allowed one (1) check-in luggage, one (1) carry-on bag plus one (1) small personal item. Luggage should not exceed 50 lbs (22kg) and the length + height + width should not exceed 62 inches. Anything over 62 inches (l + w + h) would be considered oversized and subject to a $15 charge.
Oversized luggage must be placed in the appropriate shuttle stowage compartment and as directed by our staff. The small personal item should fit under the seat in front of you. Fees apply for all oversized or overweight pieces of baggage or excess luggage and are subject to availability. Undeclared luggage will be charged an additional penalty or denied based on space available. LAX Linq will not issue passengers a refund or any compensation if they are unable to use the service as a result of excess or undeclared luggage.
Wheelchairs used by passengers are carried free of charge. We allow bicycles in boxes on our shuttles for a fee of $45.
Weapons, drugs, hazardous materials, or any illegal substance are not permitted on board our shuttles, including in passenger luggage.
All luggage should be locked and labeled. LAX Linq is not responsible for lost, damaged, or stolen luggage, or for any items left on the shuttle at the end of your service. It is travelers’ responsibility to collect their baggage and personal items at the end of the service. Passengers may contact Linq to report missing items. Unclaimed lost and found items collected by LAX Linq will be donated to charity two (2) weeks after the date of collection regardless of contact from the owner.
See Terms & Conditions for full details.
Bikes, Boards & Extras
You can add any of these common extras to your reservation. Please note that we only allow lightweight surfboard bags with 1 (one) surfboard inside.
- Surfboard, Golf Bag
- To add any of the following special requests click on the green button at the bottom of the “Passenger Details” page during the booking system:
- Stroller
- Ski bag, Snowboards, Guitar
- Bicycle box
Child Seats
$5 Fee
If you are traveling with your child and need us to provide a child seat for your child, you can add this request to your booking for $5, and our driver will bring it with them for your trip to ensure safe transportation.
Traveling with Pets
Certified service animals are welcome onboard The LAX Linq and are free of charge. If possible, your service animal should be kept in a carrier at all times in the space in front of your seat. Please note ADA regulations define service animals as working animals, not pets. This includes emotional support animals, which do not qualify as service animals under ADA guidelines. Unfortunately, only certified service animals are allowed onboard The Jet at this time.
An ADA information sheet is available here. If you have further questions, please send us an email at [email protected] or call our customer service line at +1 (323) 776-5467.
Wheelchairs
Wheelchairs used by passengers are carried free of charge. If your wheelchair can not be folded, please contact us at [email protected] to arrange safe transportation.
Discounts & Royalty
Learn more about ongoing discounts and ways to save money by traveling with LINQ shuttle.
Discounts
We have an ongoing discount if you travel with Linq shuttle round trip. The price will automatically go from $59 to $110 per round-trip if you book via our booking system. Additionally, our returning customers will receive a discount code for their future trips with us. Valid for the next 6 months.
Book HereYou are invited to one of the most coveted and exclusive clubs on the Planet! Hosted by none other than Zuzanna & Adam, we are proud to invite you to the LAX Linq Loyalty Club.
Our Loyalty Club is like a coffee punch card (without the coffee, or the card, or the punches), and it allows you to build up points by simply booking tickets with us! Some people are non-committal, so there is no commitment or cost to join our Loyalty Club. By booking a ticket with us, you are automatically enrolled in our club (rewards program).
To purchase a one-way ticket using points, you will need to have 567 points in your account. I know that seems like a lot of points buuuuut as the French say: "Au contraire, my man". See, you earn 1 point for each dollar you spend. And thus you are able to save up enough points for a free trip after purchasing 9 trips on our shuttle. Points are earned after your trip has been completed. Every dollar you spend brings you closer to earning your free trip.
Points are valued at a rate of 9 points = 1 USD. Which is to say that one point with the LAX Linq Loyalty Club is worth about the same as the “Norwegian Krone” and twice as good as the “South African Rand”. You can either apply these points to a trip for a discounted rate or save up and redeem them for a free trip.
Points do not expire as long as you have made a purchase within 1000 days. Points are NOT transferable, so don’t even THINK about it.
To check your points, sign in to your account. Who knows, maybe you’ve ridden with us enough to warrant a free trip? Once signed in, check your LAX Linq Club points by clicking the profile icon, then click on the tab LAX Linq Loyalty Club. Once there, you will see your total points accumulated, the expiration of your points, and your loyalty number.
lax Linq Loyalty club - welcome
DISCLAIMER
Points have no cash value and are subject to THE LYNX LLC's terms of service and our LAX Linq Loyalty Club. Program terms and conditions are subject to change at any time without notice.
Traveling with a Group of 4 or More?
10% discount for you-all!
If you try to purchase a ticket for a group of 3 or more people our booking system will automatically apply 10% discount to your whole order!
Book HereHelp & More
Need further assistance? Look no further!
Help
Please refer to our FAQ to see the most common question. If your question is not answer, the best way to contact us is to either email at [email protected] or call/ text at +1(323)776-5467, or WhatsApp at the same number.
FAQLost & Found
If you think you left something on the bus please let us know as soon as possible by call/whatsApp at +1(323)776-5467 or email at [email protected].
Unclaimed lost and found items collected by LAX Linq will be donated to charity two (2) weeks after the date of collection regardless of contact from the owner afterwards.